In this tutorial, we’ll walk you through how to create a new user in Liliho, so your team members can log in and start working with the assistant.

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Step 1: Go to the User Settings #

1. From the main menu, go to Settings

2. Click on the tab called Users

3. Click the button Add User

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Step 2: Fill in the required information #

A pop-up form will appear where you’ll need to enter:

*The email is mandatory because it’s used to send the password reset link.

**What phone number format should I use? Make sure you enter the phone number without spaces, symbols, or prefixes like + or 00.

34 609 85 81 34     l         +34 609 85 81 34       l        0034 609 85 81 34

Once all fields are correctly filled in, click Save. The system may take a few seconds, that’s normal.

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Step 3: Confirm user creation and check your inbox #

Once the user is successfully created, you’ll see a confirmation pop-up.

The new user will receive an email with a link to reset their password.

To finish activating the account:

1. Log out of Liliho (if you’re logged in)
2. Click the reset link from the email
3. On the login screen, click Forgot Password
4. Enter your email and click Reset Password
5. Check your inbox for a new email with a password setup link
6. Click the link, enter your new password twice, and click Confirm

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After that, the user will be able to log in with their new credentials.

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👉 Video walkthrough #

Watch the video attached at the top of this page for a full visual explanation of the process.