The AI platform that manages your guest communication, your way
Connect your PMS, your documents, and your channels. Automate up to 90% of the conversation, without losing your tone or your control.
- Automation: Manages your guest messages across your favorite channels without hassle.
- Instant Recognition: Understands and responds in real time to your guests’ needs.
- Always Available: Your guests are never left waiting — no matter the time or language.
The AI platform that manages your guest communication, your way
Connect your PMS, your documents, and your channels. Automate up to 90% of the conversation, without losing your tone or your control.
The AI platform AI platform that manages your guest communication, your way."
Connect your PMS, your documents, and your channels. Automate up to 90% of the conversation, without losing your tone or your control.
- Automation: Manages your guest messages across your favorite channels without hassle.
- Instant Recognition: Understands and responds in real time to your guests’ needs.
- Always Available: Your guests are never left waiting — no matter the time or language.
Less Manual Work. Better Guest Experience.
Liliho is a guest communication automation platform for vacation rental property managers. It's not just an assistant that replies to messages: it manages the entire guest conversation, integrated with your PMS, so you save time without losing control of your communication.
75–90% automation
Save up to 4 hours a day by automating repetitive tasks so you and your team can focus on what truly matters.
+10–15% more bookings
Thanks to instant responses, guests get their questions answered right away and don’t move on to look for other options.
1 minute response time
Your guests always feel attended to with fast, personalized, 24/7 responses that improve satisfaction and your reviews.
Liliho talks to your guests for you!
Simplify guest communication with our Virtual Assistant and Artificial Intelligence.
Deliver fast, tailored responses, so you can focus on what truly matters.
WhatsApp Business Integrated
Easily connect with your guests using their favorite app: WhatsApp and manage all conversations across your preferred channels.
We integrate directly with WhatsApp Business, automating communication from booking to check-out: fast, natural, and always on.
✔️ Booking Confirmations via WhatsApp
✔️ Automated Pre-Check-in Info
✔️ Personalized Replies through WhatsApp
✔️ Mass Messaging across your favorite channels
Effortless Setup
Getting started is quick and easy. Connect your PMS and WhatsApp Business in just a few minutes. Additionally, all property documents are uploaded automatically, so there’s no need for manual setup.
✔️ Fast onboarding.
✔️ Automated Workflows
✔️ Auto-Document Upload
✔️ Seamless PMS Integrations
AI-Powered Conversations That Feel Human
LiliHo identifies each guest, accesses their booking, and responds just like your team — in real time and their native language.
✔️ Empathetic, Human-Like Replies
✔️ 150+ Languages with Auto-Translation
✔️ 24/7 Support
We Know Property Management... Because We’ve Been There
Before LiliHo, we were property managers too. We replied to hundreds of messages, answered questions at all hours, and tried to keep every guest happy without burning out.
That’s why LiliHo was born — an AI Virtual Assistant that automates your communication, improves guest satisfaction, and helps you get better reviews.
Features
Explore LiliHo's Advanced Features
Human-Like
Interaction:
Conversations feel real and natural, so every guest feels valued.
Multilingual
Mastery:
Speak your guests’ language, with communication in over 150 languages.
24/7 Guest
Support:
Always available, LiliHo responds around the clock, improving your guests’ experience.
Enriched
Content:
Send documents, images, and smart placeholders for clearer communication.
Smooth Guest Validation:
LiliHo verifies guest identity via phone number for smooth, secure access.
Unified
Inbox:
Manage all conversations from one place — stay organized and in control.
Automated
Flows:
Trigger alerts and automate tasks to reduce team workload.
Continuous
Learning:
It gets smarter with each guest message — fewer repetitive questions, better answers over time.
Guest Messaging Automation Connected to Your PMS
LiliHo connects directly with the leading property management systems, so your guest messaging automation runs on real booking data — no manual entry required.
Don’t see your PMS on the list? Get in touch and we’ll confirm if the integration is possible.
FLEXIBLE PLANS FOR YOUR OPERATION
Total automation for each of your properties.
Pay only for the properties you manage. We prepare a tailored proposal based on your volume and the characteristics of your business.
Liliho Plan
All-inclusive · Price per property / month
Centralize guest communication, automate repetitive tasks, and enhance the guest experience at every stage of the reservation.
Automation & AI
- Automated messaging flows based on each stage of the booking
- AI-powered reply suggestions
- 24/7 virtual assistant for guests
- Automatic translation to 150+ languages
Guest Communication
- Direct integration with your PMS
- Centralized conversations
- Customizable message templates
- Communication through your preferred channels
- Automated welcome, arrival, and departure messages
Brand & Guest Experience
- Communication in your tone and style
- Guest verification
- Automated upsells (late check-out, parking, etc.)
- Automated review requests
Insights & Analytics (Coming Soon)
- Communication metrics dashboard
- Response times and activity per property
- Complete conversation history per reservation
Automate Your Messaging. Stop Repeating Yourself.
Save time, reduce costs, and deliver outstanding service — without constantly checking your phone.
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