FAQ'S
Most frequent questions and answers
Welcome to our Frequently Asked Questions. Here you’ll find how LiliHo—your AI assistant for guest communication—can improve efficiency, boost guest satisfaction, and reduce operational workload.
LiliHo isn’t just another bot. It’s an AI assistant for guest communication that offers fluid, human-like interactions. It understands context, handles multi-step conversations, and replies in over 150 languages—24/7.
Our client portal gives you complete visibility. You can monitor conversations, take manual control at any time, and get notified of critical issues. You decide how automated or manual you want the communication flow to be.
By streamlining guest communication and automating upsells, LiliHo improves reviews, guest satisfaction, and occupancy rates. Direct messaging also eliminates OTA commission fees.
Yes. By automating FAQs, pre-check-ins, incident handling, and more, you’ll need fewer staff hours per booking. Our AI assistant for guest communication helps you save time without losing service quality.
It syncs with your Property Management System (PMS) to pull relevant data about your properties. You can also enrich it with documents, guides, and custom replies tailored to each listing.
Absolutely! LiliHo is designed for seamless integration with your existing Property Management System (PMS) and communication platforms like WhatsApp Business. Our setup process is straightforward, allowing you to start benefiting from LiliHo’s capabilities in no time.
Yes, LiliHo is fully compliant with GDPR and hospitality data regulations. Guest data is encrypted, never reused, and only handled with your explicit authorization.
Still have questions?
Contact us or book a free demo to discover how our AI assistant for guest communication can transform your operation