Unified Inbox for Vacation Rental Teams
Centralize WhatsApp Business, OTAs and all your communication channels in one place. Support your guests with clarity, speed and full context — without ever losing an important conversation.
What is the Unified Inbox?
LiliHo’s Unified Inbox brings all your guest communication together into a single, organized panel.
WhatsApp Business, Airbnb, Booking, portals and your favorite channels — everything is neatly consolidated and synchronized with real PMS data.
This means no more switching between apps, scattered conversations or missed messages.
You work from one single view, with complete context for every guest.
Benefits for your business
From the Unified Inbox you can reply to WhatsApp Business messages, manage Airbnb and Booking conversations as if they were a single chat, review each guest’s full history and even check the real-time status of the apartment without opening your PMS.
By centralizing all communication in one place, the typical problems of vacation rental operations disappear: duplicate replies, lost messages, slow response times or confusion between channels.
Your team works faster and with more context, even during peak seasons, and managing your vacation rental properties becomes more fluid, consistent and easy to coordinate thanks to the direct integration with your PMS and your channels.
Features
Explore LiliHo's Advanced Features
Human-Like
Interaction:
Conversations feel real and natural, so every guest feels valued.
Multilingual
Mastery:
Speak your guests’ language, with communication in over 150 languages.
24/7 Guest
Support:
Always available, LiliHo responds around the clock, improving your guests’ experience.
Enriched
Content:
Send documents, images, and smart placeholders for clearer communication.
Smooth Guest Validation:
LiliHo verifies guest identity via phone number for smooth, secure access.
Unified
Inbox:
Manage all conversations from one place — stay organized and in control.
Automated
Flows:
Trigger alerts and automate tasks to reduce team workload.
Continuous
Learning:
It gets smarter with each guest message — fewer repetitive questions, better answers over time.
Automate Your Messaging. Stop Repeating Yourself.
Save time, reduce costs, and deliver outstanding service — without constantly checking your phone.
