Privacy Policy

DATA CONTROLLER

Identity: Liliho Hospitality, S.L. (also referred to as the provider)

Tax ID: B-56.924.798 Postal

Address: Gran Via de les Corts Catalanes, 616, 08007 – Barcelona. Email: info@liliho.com

Liliho Hospitality, S.L., as the entity responsible for the Website and in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD), and other current legal regulations on personal data protection, as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organizational, to ensure and protect the confidentiality, integrity, and availability of the data entered.

PURPOSE OF DATA PROCESSING

Our personal data will only be used for the following purposes:

To carry out the necessary commercial and administrative procedures with the users of the website;
To send advertising commercial communications by email, fax, SMS, MMS, social communities, or any other electronic or physical means, in case the User has expressly consented to receive electronic communications by subscribing to the NEWSLETTER;
To respond to inquiries and/or provide information required by the User;
To provide the services and/or products contracted or subscribed to by the User;
To use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided, and
To notify you about changes, significant developments in the privacy policy, legal notice, or cookie policy.
Usability and profiling analysis will be performed.
Identification of users and communication to the authorities as required by the applicable sectoral regulations.

Customer and/or supplier data will be processed, within the contractual relationship that binds them to the controller, in compliance with the administrative, fiscal, accounting, and work obligations required under current legislation.

You can revoke your consent at any time by sending a written notice with the subject “Unsubscribe” to info@liliho.com.

In accordance with the LSSICE, Liliho Hospitality, S.L. does not engage in SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in each communication that you receive from the provider, the user has the option to unsubscribe from our communications.

Your personal data will not be processed for any other purpose than those described except by legal obligation or judicial requirement.

DATA RETENTION

Your data will be kept for the duration of the commercial relationship with us, or you exercise your right to cancel or oppose, or limit data processing. However, we will retain certain personal and traffic data for a maximum period of 2 years in case it is required by the Judges and Courts or to initiate internal actions arising from the misuse of the website.

Your data will not be subject to decisions based on automated processing that have effects on your data.

LEGITIMATION FOR DATA PROCESSING

The legal basis for the processing of your data is the consent given to carry out the aforementioned purposes, which will be requested at the time of ticking the corresponding box when collecting your data, the necessity of the data to provide the service contracted through the website, the legitimate interest in processing your data, as well as the legal obligations imposed on Liliho Hospitality, S.L. by the sectorial regulations that apply to the service requested by the user.

Failure to provide the personal data requested or not accepting this data protection policy means the impossibility to subscribe, register, or receive information about Liliho Hospitality, S.L.’s products and services.

In cases where there is a prior contractual relationship between the parties, the legitimization for the development of administrative, fiscal, accounting, and labor obligations necessary under current legislation will be the pre-existing commercial relationship established between the parties.

COMMUNICATIONS

Any communication sent will be incorporated into the information systems of Liliho Hospitality, S.L. By accepting these conditions, terms, and policies, the User expressly consents to Liliho Hospitality, S.L. performing the following activities and/or actions, unless the User indicates otherwise:

If the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of such communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers, and other information about services and products of Liliho Hospitality, S.L. similar to those initially contracted or of interest to the User.
The conservation of data for the periods provided in the applicable provisions.
If the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of such communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers, and other information about services and products of Liliho Hospitality, S.L. similar to those initially contracted or of interest to the User.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

The user is informed that the means enabled by the company to communicate with customers and others affected is corporate email.

If you send personal information through a means of communication other than those indicated in this section, Liliho Hospitality, S.L. will be exempt from responsibility concerning the security measures provided by the means in question.

OFFICIAL MEANS OF COMMUNICATION

Liliho Hospitality, S.L. does not make any transfer or communication of data unless there is a reasonable necessity to comply with a judicial process, legal obligation, or prior obtaining the user’s consent.

No international transfers of your personal data will be made without your prior consent, notwithstanding the ability to block or cancel your account if there may be evidence of the commission of a crime by the user. The information provided will only be that available to Liliho Hospitality, S.L. at the time.

Liliho Hospitality, S.L. will not transfer the collected data to third parties unless there is a reasonable necessity to comply with a judicial process, legal obligation, or prior obtaining the user’s consent and, if applicable, it will be limited strictly to what is necessary under the terms of the judicial requirement, the legal obligation in question, or the consent expressly issued by the user.

The information you provide us through this website and through the application will be hosted on Liliho Hospitality, S.L.’s servers, contracted to Google Web Server, from the company Google Spain, S.L. with VAT ID B-63.272.603 and registered office at Plaza Pablo Ruiz Picasso, 1, Edificio Torre Picasso, 28020 – Madrid, Spain. The processing of the entity’s data is regulated by a data processor agreement between the provider and said company and is not considered a data transfer in the terms provided by the law. In no case will this data processor subcontract services that involve any data processing by third parties without our prior consent.

RIGHTS OF INTERESTED PARTIES

Como usuario-interesado, puede solicitar el ejercicio de los siguientes derechos ante Liliho Hospitality, S.L. presentando un escrito a la dirección postal del encabezamiento o enviando un correo electrónico a info@liliho.com, indicando como Asunto: “LOPD, EJERCICIO DERECHOS”, y adjuntando fotocopia de su DNI o cualquier medio análogo en derecho, tal y como indica la ley.

Derechos:

Derecho de acceso: permite al interesado conocer y obtener información sobre sus datos de carácter personal sometidos a tratamiento.
Derecho de rectificación o supresión: permite corregir errores y modificar los datos que resulten ser inexactos o incompletos.
Derecho de cancelación: permite que se supriman los datos que resulten ser inadecuados o excesivos.
Derecho de oposición: derecho del interesado a que no se lleve a cabo el tratamiento de sus datos de carácter personal o se cese en el mismo.
Limitación del tratamiento: conlleva el marcado de los datos personales conservados, con la finalidad de limitar su futuro tratamiento.
Portabilidad de los datos: facilitación de los datos objeto de tratamiento al interesado, a fin de que éste pueda transmitirlos a otro responsable, sin impedimentos.
Derecho a no ser objeto de decisiones individuales automatizadas (incluida la elaboración de perfiles): derecho a no ser objeto de una decisión basada en el tratamiento automatizado que produzca efectos o afecte significativamente.

Como usuario, tiene derecho a retirar el consentimiento prestado en cualquier momento. La retirada del consentimiento no afectará a la licitud del tratamiento efectuado antes de la retirada del consentimiento.

También tiene derecho a presentar una reclamación ante la autoridad de control si considera que pueden haberse visto vulnerados sus derechos con relación a la protección de sus datos (agpd.es).

ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

The data collected by the controller are as follows:

Those that users provide through the different services offered on the website.
Those included in the various forms provided on the website.
Data collected through “cookies” to improve the browsing experience as reported in the cookie policy.
Data from the use of the services provided for optimization and improvement. The refusal to provide mandatory data will mean the impossibility to attend to the specific request in question. You declare that the information and data you provide us are accurate, current, and truthful. We ask that if there is a modification, you immediately communicate the same so that the information processed is updated at all times and does not contain errors.

If you contract the service/purchase the product through our website https://liliho.com/ we will ask you to provide us with information about yourself, including your name, contact information, and information on a payment method in services that are subject to payment.

Through this Privacy Policy, we inform you that the photographs that are posted on the web are the property of Liliho Hospitality, S.L., including those of minors, in which, to obtain these, prior consent of the parents, guardians, or legal representatives by signing the forms made for this purpose by the centers in which the minors participate has been obtained. However, parents, guardians, or representatives of the minors, as holders of the exercise of these rights, and always after a formal written request, can indicate the refusal to use the image of the minor; in this case, the image will be pixelated.

SECURITY MEASURES:

The data you provide us will be treated confidentially. Liliho Hospitality, S.L. has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the processing of the data and to avoid its alteration, loss, theft, processing, or unauthorized access, according to the state of technology and the nature of the stored data. Likewise, it is also guaranteed that the processing and recording in files, programs, systems, or equipment, premises, and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

Liliho Hospitality, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

PUBLICATION OF YOUR TESTIMONY

In case the user wants to publish their opinion on the web, we inform you that the data provided will be processed to address proposed suggestions, experiences, or opinions regarding the products and/or services to be published on the website and thus help other users. The data will be kept as long as there is a mutual interest to maintain the end of the treatment and when it is no longer necessary for that purpose, they will be deleted with adequate security measures to ensure the pseudonymization of the data or the total destruction of the same. Testimonials will be published on our website. The only personal data that will be published from the testimonial is your name.

CHANGES IN THIS PRIVACY POLICY

Liliho Hospitality, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

LEGISLATION

For all purposes, the relationships between Liliho Hospitality, S.L. with the Users of its telematic services, present on this Web, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or related to its use the Courts and Tribunals of the city of Barcelona.